Vocational Qualifications Business and Administration BUSINESS ADMINISTRATION This course is a work-orientated qualification for those who undertake administration activities. The aim of the programme is to provide both knowledge and practical on-the-job training in a business office setting. All the training provided is designed around your skills, your interests and your goals. Level 1, 2 and 3 qualifications in Business Administration include maintaining customer relations, management of information, use of telephone systems, operating office equipment, producing documents and supporting meetings. Units undertaken will be dependent on your job role. Essential Skills If you do not have at least a GCSE Grade ‘C’ you will also undertake the study of Essential Skills in Application of Number, Communication and ICT at level 1 or level 2 as determined by your training framework. Assessment Practical tests, assignments and regular reviews will all form an integral part of the overall training programme. Course participants will compile a portfolio of evidence to prove that you are competent and knowledgeable in a work role. Employability You will undertake a careers education, information, advice & guidance programme which will equip you with the knowledge to make informed career decisions. You will have opportunities to maintain work placements and to apply for employment in the business administration sector. Additional support A Personal Training Plan (PTP) will be developed to detail each individuals training pathway within the chosen vocational area. As well as gaining a recognised qualification you will complete a period of work based study, take part in employability skills workshops such as teamwork, commitment, IT and problem solving. Additional learning support in our centre and in the workplace is available as appropriate. Our provision is underpinned by strong emphases on preparation for the workplace, life skills and work skills, quality training, and high levels of individual support & pastoral care. Hospitality & Catering HOSPITALITY & CATERING This course is a work-orientated qualification for those who undertake activities in the hospitality & catering workplace. The aim of the programme is to provide both knowledge and practical on-the-job training in a hotel or restaurant setting. All the training provided is designed around your skills, your interests and your goals. Levels 1 and 2 qualifications in Hospitality & Catering include professional cookery, housekeeping, food & drink service and multi-skilled hospitality & catering services. Units undertaken will be dependent on your job role. Essential Skills If you do not have at least a GCSE Grade ‘C’ you will also undertake the study of Essential Skills in Application of Number, Communication and ICT at level 1 or level 2 as determined by your training framework. Assessment Practical tests, assignments and regular reviews will all form an integral part of the overall training programme. Course participants will compile a portfolio of evidence to prove that you are competent and knowledgeable in a work role. Retail Skills This course is a work-orientated qualification for those who undertake retail activities. The aim of the programme is to provide both knowledge and practical on-the-job training in a retail setting. All the training provided is designed around your skills, your interests and your goals. Level 1, 2 and 3 qualifications in Retail Skills include processing payments, keeping stock to required levels, point of sale procedures for age restricted products and displaying & merchandising stock. Units undertaken will be dependent on your job role. Essential Skills If you do not have at least a GCSE Grade ‘C’ you will also undertake the study of Essential Skills in Application of Number, Communication and ICT at level 1 or level 2 as determined by your training framework. Storage & Warehousing STORAGE & WAREHOUSING This course is a work-orientated qualification for those who work in storage and warehousing activities. The aim of the programme is to provide both knowledge and practical on-the-job training in a storage and warehousing setting. All the training provided is designed around your skills, your interests and your goals. Level 1, 2 & 3 qualifications in Storage & Warehousing include picking stock for delivery, assembling orders for delivery, loading & unloading vehicles and health & safety in the workplace. Units undertaken will be dependent on your job role. Essential Skills If you do not have at least a GCSE Grade ‘C’ you will also undertake the study of Essential Skills in Application of Number, Communication and ICT at level 1 or level 2 as determined by your training framework.